SMS Terms of Service

 Last Updated: March 26, 2026

1. SMS Program Description

Top Tier Exterior Service (“we,” “us,” “our”) operates an SMS and MMS messaging program to communicate with customers and prospective customers regarding exterior cleaning services in San Diego, CA. By opting in, you may receive messages related to:

  • Service inquiries and quote requests — responses to your requests for estimates on pressure washing, window cleaning, gutter cleaning, solar panel cleaning, and other exterior cleaning services
  • Appointment reminders and confirmations — scheduling updates for estimates, walkthroughs, and service appointments
  • Service follow-ups — post-job check-ins, satisfaction surveys, and maintenance reminders
  • Promotional offers — seasonal discounts, special offers, and service bundles available in your area

Message frequency varies based on your interactions with us. You may receive up to 10 messages per month depending on your service activity and inquiry status.

2. Opt-Out Instructions

You can opt out of receiving SMS messages from Top Tier Exterior Service at any time.

To opt out: Reply STOP to any message you receive from us.

After texting STOP, you will receive a single confirmation message, and no further SMS messages will be sent unless you re-opt in. Opting out of SMS will not affect any services you have scheduled or any other form of communication (email, phone calls) with Top Tier Exterior Service.

You may also text HELP at any time to receive assistance or contact information.

3. Support Contact Information

If you need help with our messaging program, have questions, or experience any issues:

  • Phone: (619) 890-8888
  • Email: joey@toptierexteriorservice.com
  • Website: toptierexteriorservice.com
  • Mailing Address: Top Tier Exterior Service, San Diego, CA

You may also reply HELP to any SMS message to receive support contact details.

4. Message and Data Rate Disclosure

Message and data rates may apply. Standard messaging and data charges from your wireless carrier may apply to messages sent to and received from Top Tier Exterior Service. These charges are determined by your mobile carrier and your wireless plan. Top Tier Exterior Service is not responsible for any fees charged by your carrier. Please contact your wireless provider for details about your messaging plan. "promotional", "transactional", "alerts". Message frequency may vary, or Up to 4 msgs / month.

5. Carrier Liability Disclaimer

Top Tier Exterior Service and mobile carriers (including but not limited to T-Mobile, AT&T, Verizon, and all other participating carriers) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your network provider. Carriers are not responsible for the content of any messages sent through this program.  Carriers are not liable for delayed or undelivered messages.

6. Age Restriction

Our SMS messaging program is intended for individuals aged 18 years or older. By opting in to receive messages from Top Tier Exterior Service, you confirm that you are at least 18 years of age. If we become aware that a person under 18 has opted in, we will promptly remove their number from our messaging list.

7. Privacy Policy

Your privacy is important to us. Information collected through our SMS program (including your phone number, name, and service inquiries) is used solely for the purposes described in this document and in accordance with our Privacy Policy.

We do not sell, rent, or share your personal information or phone number with third parties for their marketing purposes.

For full details on how we collect, use, and protect your information, please review our Privacy Policy at: https://toptierexteriorservice.com/pages/privacy-policy

8. Consent

By opting in to the Top Tier Exterior Service SMS program, you acknowledge that you have read and agree to these SMS Terms of Service. Your consent to receive messages is not a condition of purchasing any goods or services. Message & data rates may apply. 

(Core 3 JBZ inc.) Top Tier Exterior Service
Veteran-Owned | Licensed & Insured | San Diego, CA
(619) 890-8888 | joey@toptierexteriorservice.com